 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Tech SupportHaving trouble? questions? comments? There are two ways you can get help at Daddylive.com:
Frequently Asked QuestionsThis is where everyone should start for general questions. We put a lot of effort into compiling and categorizing many common questions.General Questions | Technical questions 1) What is needed to watch Daddylive performers? Will any PC or Mac work? 3) I've lost my password, how can I retrieve it? 4) Can I trust you with my account information? 5) Is this really live streaming video?
1) My password doesn't work, what should I do? 2) The chat-host Video does not appear, Why? 3) The chat-host cannot see me on video, Why? 4) The video looks choppy or freezes, please help 5) I can't hear any sound, why? 6) I've read your FAQ and couldn't find an answer to my question, can you help me?
Submit a Support TicketThis is where you can contact a customer representantive to answer your questions. Please be cognizant that the first time you contact us you will need to register. The registration is completely free and it is a one-time-only step to be able to contact us and ask or comment about any of our network sites.To go to the registration page click HERE, you will be presented with a registration screen (see below)
Just Complete the fields with your information, and press the REGISTER button. The information you provide does not have to match your membership's information. You will recieve a "Validation Pending" screen.
Now, simply log in to your Email account, you will see an Email from "Gold Access HelpDesk", follow the steps described in the Email to validate your Email. Then Log in to our support site, clicking HERE Enter your Email address and the password you selected.
Then simply press the "Submit a Ticket" button. You only have to do the registration just once; being registered allows you to send us tickets any time you need. You can use the same support account to request support for any of our network sites: |
